About Connex

• ID Theft Resolution and
  Credit Monitoring
  Enrollment Procedures
• ID Theft Protection
  Features
• ID Theft Resolution and
  Credit Monitoring F.A.Q 
• Purchase Rewards F.A.Q.
• Discount Power F.A.Q.
• Join Connex Credit Union

Membership Benefits

Identity Theft Resolution and Credit Monitoring Service 

In a time where identity theft is on the rise, Connex always has the safety and security of our members’ finances and personal information in mind.  To bring yet another added benefit of Connex membership, we have partnered with Europ Assistance to bring identity theft resolution and credit monitoring service to you and your family. 
 
Why is protecting your identity and credit so important?

• 11.1 million victims of identity theft in 2009 -12% increase over 2008¹
• Identity theft costs $53 billion per year – 12.5% increase over 2008.
• 38-48% of victims discover the identity theft within three months.²
• The average victim spends 21 hours repairing the damage.¹
• It takes 26-32% of victims between 4 to 6 months to resolve the problems caused by identity theft.²
• Average identity fraud victim pays $373 and average identity fraud case is $4,841.¹
• 340 million records containing sensitive personal information have been involved in security breaches in the US since 2005.³

With Identity Theft Resolution and Credit Monitoring Service, Connex members can:

• Have peace of mind – The combination of Identity Theft Resolution and Credit Monitoring Service provides the best solution against identity theft.
• Save money – Low cost of Identity Theft Resolution and Credit Monitoring Service for the entire family is well below market value
• Save time – Get quick and personal service to complete time-consuming Identity Theft Resolution forms on your behalf.  
• Save time – Enrollment is fast, easy and can be done online.
• Enjoy convenience – Get immediate assistance from telephone support available 24 hours a day, seven days a week wherever you are in the world.
   

 This service saves an identity theft victim up to hundreds of hours of frustration and provides the following:

	Identity Theft Resolution Kit Prevention Telephone Support -24 hours a day, seven days a week Opt-Out Services Identity Theft Education
	3 Bureau Fraud Alert Placement 3 Bureau Credit Monitoring - Up to Three Family Members Upfront 3 Bureau Credit Report Unlimited TransUnion Credit Report and Score Post-incident Identity Tracking
	Resolution Telephone Support – 24 hours a day, seven days a week Assigned Resolution Specialist Identity Theft Affidavit Assistance Real-time Credit Report Review Creditor Contact and Form Submission Credit, Charge Card and Identification Replacement Assistance Inform Police and Legal Authorities Fraud Department Notification Credit Freeze Identity Theft Protective Measures Assistance Translation Services Emergency Cash Advance – Up to $1,000 Creditor Follow Up Status Update Medical Identity Theft Resolution Fraudulent Medical Claims Medical Care Received Fraudulently by Another Person Additional add-on to your subscription Financial, Legal and Emotional Counseling

For $75 per year, you get Identity Theft Resolution for you and your family and Credit Monitoring for yourself.  For just an additional $3.99 per person per month, you can add family members to receive the Credit Monitoring Service.

Enroll in Identity Theft Resolution and Credit Monitoring today to take control and make sure your identity has not been tampered with.  Click here for enrollment procedures.  Click below to go to the IDBeMe Member Enrollment website.  You can also stop by a branch to enroll.



You may find yourself in many situations that leave you wondering if your personal information has been tempered with.  Click below to read how this service can help you resolve any identity theft issues.

 

Click below for frequently asked questions about Identity Theft Resolution and Credit Monitoring.

Turn your everyday purchases into cash with Purchase Rewards!

Put real money in your pockets with Purchase Rewards. Purchase Rewards lets you earn rewards by using your Connex Debit Card to purchase merchandise and services at the places where you already shop. This program is available to all Connex members who have a qualified Connex checking account* and Connex Debit Card. You must be enrolled in Online Banking to access Purchase Rewards. Through this program, you'll receive targeted offers to receive rewards on purchases based on how you shop.

• Earn money with unlimited cash rewards at your favorite retailers.
• Save money - It's totally free.
• Have peace of mind - It's all done securely within Online Banking.
• Save time - You don't have to leave Online Banking to check and redeem offers.
• Enjoy convenience - You don't have to register or enroll and there are no coupons to print or present at the time of purchase.

Rewards usually take the form of a deposit or credit back to your account, not necessarily a "coupon" or discount. Check out each offer for its specific details. So, the more you use your Connex Debit Card, the more offers you can receive and the more rewards you can earn! You'll be able to view your new Purchase Reward offers on the newly redesigned Online Banking home page. Click the link below to view new features, including Purchase Rewards, and to take a tour.

To enjoy Purchase Rewards, simply login to your Online Banking account using the Login link on the left. If you're not currently enrolled in Online Banking, getting started is easy! Simply enter your member/account number and the last four digits of the Social Security Number associated with your account as the password. If you currently use Call24 but don't use Online Banking, you'll use your Call24 PIN as your password to access Online Banking for the first time.

Login to Online Banking to get your Purchase Rewards!

Click the link below for frequently asked questions about Purchase Rewards.

*Qualified checking accounts for Purchase Rewards include Unbank Checking and Your Choice Checking.  Members with discontinued checking accounts, Free Checking and Ultra Checking, are able to enjoy Purchase Rewards.  The Connex Health Checking Account is ineligible for Purchase Rewards.

 Reduce the cost of your electricity by up to 20%

Connex members, did you know you can save up to 20% on the cost of your electricity? We're partnering with Discount Power to offer you savings on the generation portion of your electricity bill. It's Easy!

• Free Enrollment
• No Fees
• No credit checks

It only takes 5 minutes to enroll! You'll need your electric bill.

1. Go to www.connexcu-power.org
2. Click on the "Enroll Now" button
3. Select "Residential" or "Commercial"
4. Select the product - Standard Variable, 50% renewable or 100% renewable
5. Fill in the required information and click "Submit Application"
6. Within minutes, you will receive a confirmation email - click on the link to confirm your enrollment
7. You will then receive and "congratulations" email

Note: If enrolled 5-6 days prior to next meter read date, the switch occurs at that meter read. Transition bills show new supplier but contain old utility pricing.

Click the link below to learn more.