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Connex Information - Contact Us

Contact Us

If you have a question about Connex Credit Union products and services or about your account, you may reach us either by phone, mail, or by contacting us via our secure online email form. For general queries over the phone our Member Service Center is available to you Monday through Friday 8am to 4pm, and Saturday from 8:30am to noon.

By Phone

Member Service Center (Main Number) 203.603.5700 (Local)
1.800.278.6466 (Toll-Free)
Financial Needs Specialists are available Monday-Friday, 8am to 4pm, Saturday, 8:30am to 12pm by calling us locally at 203.603.5700 or toll-free at 1.800.CR.UNION (1.800.278.6466). For 24/7 automated service, please use Call24, Online Banking or Mobile Banking.
Call24 (24/7 Automated Telephone Banking) 203.603.5700 (Local)
1.800.278.6466 (Toll-Free)
*Press option 1
Report Lost/Stolen Check Card (After Hours) 1.866.209.4488
Report Lost/Stolen Credit Card (After Hours) 1.800.558.3424
Connex Visa® Credit Card (24/7 Service) 1.866.234.4691
Branford Branch Manager - Troy Cassidy 203.603.5818
Guilford Branch Manager - Melissa O'Connor 203.603.5792
Hamden Branch Manager - Frank Pomarico 203.603.5812
New Haven Branch Manager - Tameeka Lockwood 203.603.5775
North Haven Assistant Branch Manager - Michelle Panzo 203.603.5846
Orange Branch Manager - Hala Urban 203.603.5721
Meriden Branch Manager - Gezim Stroka 203.603.5844
Business Services - Frank Pomarico 203.603.5812
Mortgage Services - Tamara Martin 203.603.5720
Connex Investment & Retirement Services (CIRS) - Pat Piccirilli 203.603.5735
Select Employee Group (SEG) Contact - Anita Annunziato 203.603.5722
CPM Insurance Services 1.800.344.3501
Members Identity Protect (Report an Incident) 1.866.722.1818
Members Identity Protect (Billing Questions) 1.855.210.0620
Customer Motivators (Gift Card Claim Code Questions) 1.866.642.7710

 

In Person

Click here to view our seven conveniently located branches.

By Mail

All general inquiries should be mailed to:

Connex Credit Union
P.O. Box 477
North Haven, Connecticut 06473

 

Equal Housing Lender NCUA
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