Member Products & Services

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ELECTRONIC AND CONVENIENCE SERVICES

Online Banking

Guaranteed safe and 100% confidential, Connex Online Banking is like having your own personal credit union branch right in your home or office. Managing your account has never been easier! Check your balance, transfer funds, see what checks have cleared and more.

How Do I Start?

As long as you have Call24, you are ready to begin. Your member number is your account number and your pin is your Call24 pin. It's that easy! If you're not currently a Call24 user, click here to apply. Once we have initiated your Call24 service, we will notify you so you can also use Online Banking! To see how Online Banking works, click here for our online demo.

Soon you'll be clicking your way, saving you time and money and putting the power of Connex Credit Union technology to work for you. Sign up today!

Take control of your finances, all from one place. With FinanceWorks you can:

Manage your cash flow - FinanceWorks gives you a clear bottom line so you can more easily see if you're living within your means
Spend less so you can save more - See where you are spending your money so you can identify ways to save and track your budget
Know how much money you have to spend - FinanceWorks helps you track your Real Balance, an account total taht includes not just cleared transactions, but upcoming transactions as well
Ensure bills are paid on time - Avoid late fees on late bill payments and manage your bills all in one place
Get your complete financial picture - Connect to 5,000 other financial institutions and creditors so you can see them all with just one login

Start using FinanceWorks today! Simply click here to login to Connex Online Banking. Then, click the FinanceWorks tab to begin.

Online Bill Payment

Take control of your finances using this free service*

Take advantage of secure, round-the-clock bill payment capabilities that include:

Pay all your bills at once from a single, simple-to-use site
Control which bills get paid and when, helping you avoid late fees
Schedule one-time or recurring payments
Stay current with 24-hour account access - print transaction histories and pending transactions

*Free Bill Payment is included with Ultra Checking, Your Choice Checking, Business Checking and Unbank Checking accounts. Other checking accounts receive 10 free payments per month.

e-Statements

Access your monthly statements electronically! It's fast, secure and free!

Registration for our e-Statement service is a breeze! Simply login to your account via Online Banking and click on the e-Statements button..

1. Click on the register button,

2. Fill in the following infomation:

Name
Email address (this may pre-fill if you already have an email address associated with your Online Banking account)
Social Security number
Date of birth
Member number (make sure you enter your account information identically to what is currently printed on you paper statement)

3. Select a user ID and password. This is necessary to "tie" your e-Statement account to your Online Banking account to allow for a single sign-on process.

That was easy! Your e-Statements will be available to view through online banking starting with the next statement cycle.

Click here to learn more about e-Statements.

Online Check Imaging

If you receive e-Statements (and a qualifying checking account), did you know that you can view, print and save electronic images of the checks you write?

Here's how you can access electronic check images from your e-Statement:

Access your e-Statement through Online Banking by clicking the e-Statements tab. Click on the e-Statement that lists the check you want to view.
Under the account you wrote the check from , you should see a linked check number below the "No." header. Click the linked check number (it will be highlighted blue.)
A pop-up screen displaying both the front and back of the check should be shown. (It may be necessary to disable any pop-up blocking software you may have running on your computer, including those run through the Yahoo! and Google toolbars.)
To print the check image, click the "Print This Page" button above the image. To save the check image, right-click it and select "Save Picture As..." Do this for the front and back of the check to save both sides of the check. (This will only work for Windows Compatible computers. Mac owners, please refer to your operating system instructions for saving images.)

Shared Branching

Account access at more than 4,100 locations nationwide

If you're a member who travels or does not live or work near a Connex Credit Union branch, you'll be pleased to know that you now have access to your Connex accounts at 37 Connecticut shared branching locations and more than 4,100 locations across the U.S. through our membership in the Credit Union Service Center (CUSC) Network.

Wherever you see the CUSC swirl you can perform routine teller transactions, such as deposits, withdrawals and loan payments. Your transactions are real time and live.

To take advantage of this service, when you enter a shared branch you only need to bring:

Your home credit union's name
Your account number
Valid government-issued photo identification, i.e., State Driver's license, US Passport

Click here to access a directory of shared branch locations nationwide.

Participation in the Credit Union Service Center is another way we improve the lives of our members... one member at a time.

Call24 - Telephone Banking Service

Conduct most transactions by telephone- 24 hours a day, 7 days a week - toll free nationwide, 1-800-CR-UNION. Call24 can be reached locally at (203) 821-3400.

Obtain balance information
Transfer funds between accounts
Listen to see if your checks have cleared
Make loan payments
Take loan advances
Change your own PIN and much more

Click here to apply for Call24 online.

ATM Services

Connex Credit Union members, have access to ATMs in the SUM and Allpoint surcharge-free networks. Click Here to find surcharge free ATMs near you!

Connex Credit Union ATM Locations:

412 Washington Ave, North Haven
227 Church Street, New Haven
555 Long Wharf Drive, New Haven
849 Boston Post Road, Guilford
350 Boston Post Road, Orange
2100 Dixwell Ave, Hamden
970 North Colony Rd, Wallingford

With our VISA Check Card or ATM Card, you can withdraw funds from either your credit union savings or checking account. You can use your card at our ATMs or at any ATM participating in the NYCE, PLUS, HONOR, American Express, TX and $AM networks. You'll have access to more than 150,000 ATMs worldwide.

*Click Here to view our EFT Disclosure

Direct Deposit

With Direct Deposit Your Money Arrives Before You Do!

It's Safe - Direct Deposit is safer than a paycheck because your pay is automatically deposited into your Connex account. You will still get a paystub documenting your gross and net pay, along with your withholding and other deductions.
It's Faster - You can be sure your pay is deposited into your account sooner than having to physically deposit your check.
It's Convenient - Direct Deposit ensures your pay will be in your account, immediately available for your needs.

If your employer offers Direct Deposit, your Human Resources department can provide you with a simple form to complete. Once enrolled, it will take just a few weeks for your first paycheck to process through Direct Deposit.

Better yet... can print out this form to bring to your employer.

Connex Credit Union Transit and Routing Number (ABA) 211178200

Go Direct

Connex Credit Union is proud to partner with Go Direct, a campaign sponsored by the U.S. Department of the Treasury and the Federal Reserve banks to inform people who receive federal benefits about the advantages of direct deposit and help them sign up for it.

With direct deposit you have:

The safest method of receiving your payment
An easier, more convenient way to access your money
Control over your money and your time

Switching your direct deposit is a small way that people who get Social Security and Supplemental Security Income (SSI) checks can improve their lives. Signing up is quick and easy - call (800) 333-1795 or sign up online at www.GoDirect.org

Electronic Tax Refunds

If you opt to receive your tax refund electronically, we'd like to remind you to include the proper suffix with your credit union account number when completing your tax return:
Example: Your credit union account number is 123456

To have your refund deposited to your savings account, enter 12345600
To have your refund deposited to your checking account, enter 12345620

This will help to expedite credit of your tax refund.

VISA Check Card

The VISA Check Card, FREE from Connex, can save you time and enhance convenience! Your VISA Check Card is accepted at millions of locations worldwide!

It's Two Cards in One!

Use it like a check for purchases (automatically deducted from your checking account) or an ATM Card to withdraw cash from your savings or checking.

Each month you get a statement of the checks you've written, your ATM transactions, and your VISA Check Card transactions.

Learn More:

Purchases will take 2 to 3 days to deduct from your checking account -funds are held immediately for the amount of the purchase and are therefore not available to you.
Your VISA Check Card can only be used up to the limit of the available funds in your checking account. However, as a safeguard against fraud or stolen card usage, daily spending limits are set on the VISA Check Card.
If a VISA Check Card transaction exceeds the balance in your Checking Account, your overdraft sources are available. An Overdraft Plus line of credit can protect against insufficient funds in your checking account. Click Here to apply for an Overdraft Plus Line of Credit.

Please call 1-800 CR-UNION for a VISA Check Card application, stop by one of our branch locations, or Apply Online and we will be happy to sign you up today! *Click Here to view a copy of our EFT Disclosure.

Using your VISA Check Card while traveling out of the country? Use VISA's currency converter to view the exchange rates you may receive.