Member Products & Services

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ELECTRONIC AND CONVENIENCE SERVICES

Online Banking

Guaranteed safe and 100% confidential, Connex Online Banking is like having your own personal credit union branch right in your home or office. Managing your account has never been easier! Check your balance, transfer funds, see what checks have cleared and more.

How Do I Start?

As long as you have Call24, you are ready to begin. Your member number is your account number and your pin is your Call24 pin. It's that easy! If you're not currently a Call24 user, click here to apply. Once we have initiated your Call24 service, we will notify you so you can also use Online Banking! To see how Online Banking works, click here for our online demo.

Soon you'll be clicking your way, saving you time and money and putting the power of Connex Credit Union technology to work for you. Sign up today!

Turn your everyday purchases into cash with Purchase Rewards!

Put real money in your pockets with Purchase Rewards. Purchase Rewards lets you earn rewards by using your Connex VISA Debit Card to purchase merchandise and services at the places where you already shop. This program is available to all Connex members who have a qualified Connex checking account* and Connex VISA Debit Card. You must be enrolled in Online Banking to access Purchase Rewards. Through this program, you'll receive targeted offers to receive rewards on purchaes based on how you shop.

Earn money with cash rewards at some of your favorite retailers
Save money - It's totally free
Have peace of mind - It's all done securely within Online Banking
Save time - You don't have to leave Online Banking to check and redeem offers
Enjoy convenience - You don't have to register or enroll and there are no coupons to print or present at the time of purchase

Rewards usually take the form of a deposit or credit back to your account, not necessarily a "coupon" or discount. Check out each offer for its specific details. So, the more you use your Connex VISA Debit Card, the more offers you can receive and the more rewards you can earn! You'll be able to view your new Purchase Rewards offers on the newly redesigned Online Banking home page. Click the link below to view new features, including Purchase Rewards, and to take a tour.

*Qualified checking accounts for Purchase Rewards include Unbank Checking and Your Choice Checking. Members with discontinued checking accounts, Free Checking and Ultra Checking, are able to enjoy Purchase Rewards. The Connex Health Checking Account is ineligible for Purchase Rewards.

Take control of your finances,
all from one place with FinanceWorks.

Manage your cash flow - FinanceWorks gives you a clear bottom line so you can more easily see if you're living within your means
Spend less so you can save more - See where you are spending your money so you can identify ways to save and track your budget
Know how much money you have to spend - FinanceWorks helps you track your Real Balance, an account total that includes not just cleared transactions, but upcoming transactions as well
Ensure bills are paid on time - Avoid late fees on late bill payments and manage your bills all in one place
Get your complete financial picture - Connect to 5,000 other financial institutions and creditors so you can see them all with just one login

Start using FinanceWorks today! Simply click here to login to Connex Online Banking. Then, click the FinanceWorks tab to begin. Click here to read our quick reference guide and learn more about FinanceWorks.

Online Bill Payment

Take control of your finances using this free service*

Take advantage of secure, round-the-clock bill payment capabilities that include:

Pay all your bills at once from a single, simple-to-use site
Control which bills get paid and when, helping you avoid late fees
Schedule one-time or recurring payments
Pay anyone using Online Bill Payment - persons and businesses
Stay current with 24-hour account access - print transaction histories and pending transactions

*Free Bill Payment is included with Ultra Checking, Your Choice Checking, Business Checking and Unbank Checking accounts. Other checking accounts receive 10 free payments per month.

e-Statements

Got a pile of paper statements to clear? Jump on it with e-Statements.

Save yourself a trip to the mailbox with Connex e-Statements:

Access a year's worth of statements at the click of a mouse
e-Statements are completely secure and for your eyes only – 24 hours a day, seven days a week
No fumbling through desk drawers trying to get yoru statements in order

And e-Statements are just like the paper kind (except withouth the creases.) Best of all, they're free!

Here's all you do:

If you don't currently use Online Banking, click here to log in using your member/account number and the last four digits of the Social Security Number associated with your account as the password. If you currently use Call24 but don't use Online Banking, you'll use your Call24 PIN as your password to access Online Banking for the first time.
If you already Unbank online, simply log into Online Banking.
Click the "e-Statements" button.

That was easy! Your first e-Statement will be available to view through Online Banking starting within the next statement cycle.

Learn more about e-Statements today!

Online Check Imaging

Did you know you can view, print and save electronic images of the checks you write? It's simple:

Login to Online Banking.
Click the Full History link of the account.
Click the check link next to the cleared check listing to view the front of the image of the check. Click the link below that image to view the back image of the check.

Checks cleared prior to October 25, 2010 may still appear in your e-Statements in Online Banking. Here's how you can access electronic check images from your e-Statement:

Access your e-Statement through Online Banking by clicking the e-Statements tab. Click on the e-Statement that lists the check you want to view.
Under the account you wrote the check from , you should see a linked check number below the "No." header. Click the linked check number (it will be highlighted blue.)
A pop-up screen displaying both the front and back of the check should be shown. (It may be necessary to disable any pop-up blocking software you may have running on your computer, including those run through the Yahoo! and Google toolbars.)
To print the check image, click the "Print This Page" button above the image. To save the check image, right-click it and select "Save Picture As..." Do this for the front and back of the check to save both sides of the check. (This will only work for Windows Compatible computers. Mac owners, please refer to your operating system instructions for saving images.)

NEW! Remote Deposit

Deposit your next check or loan payment using a scanner connected to your home or office
computer! All you need is a scanner, a computer and Connex Online Banking to get started.

Save money with this free added benefit of Unbanking Online
Save time by making your deposits in real-time and not having to drive to a Connex branch
Enjoy the convenience of depositing your checks from the comfort of your home or office
Have peace of mind that your remote deposit is secure within Online Banking

Click below for a quick demo and to view frequently asked questions about using Remote Deposit.

Simply login to Online Banking and click the Remote Deposit tab located in the navigation bar to start depositing your checks from the comfort of your home or office.

Shared Branching

Account access at more than 4,100 locations nationwide

If you're a member who travels or does not live or work near a Connex Credit Union branch, you'll be pleased to know that you now have access to your Connex accounts at 37 Connecticut shared branching locations and more than 4,100 locations across the U.S. through our membership in the Credit Union Service Center (CUSC) Network.

Wherever you see the CUSC swirl you can perform routine teller transactions, such as deposits, withdrawals and loan payments. Your transactions are real time and live.

To take advantage of this service, when you enter a shared branch you only need to bring:

Your home credit union's name
Your account number
Valid government-issued photo identification, i.e., State Driver's license, US Passport

Click here to access a directory of shared branch locations nationwide.

Connex members who visit other shared branches and other credit union members who visit Connex can have peace of mind that their personal information and finances are safe and secure when making account transactions.

Participation in the Credit Union Service Center is another way we improve the lives of our members... one member at a time.

Call24 - Telephone Banking Service

Conduct most transactions by telephone - 24 hours a day, seven days a week - toll-free nationwide at 1-800-CR-UNION. Call24 can be reached locally at (203) 821-3400.

Obtain balance information
Transfer funds between accounts
Listen to see if your checks have cleared
Make loan payments
Take loan advances
Change your own PIN and much more

Enjoy account access over the telephone, any time, day or night! Apply for Call24 today.

Surcharge-Free ATMs

You won't always be near a Connex branch to use our free ATMs. At the Unbank, we believe
you shouldn't have to pay to access your own money. So, thanks to our partnership with the
Allpoint ATM Network, now you don't have to. How cool is that? As cool as it is convenient.
Here's why?

Save money and never pay an ATM convenience fee when you use machines in the Allpoint Network
Enjoy the convenience of access to more than 40,000 ATMs nationwide and more than 400 in Connecticut
Save time with no forms to fill out
Use your current Connex ATM or Visa Debit Card

Use the locator below to find the closest surchare-free Allpoint ATM!

Or just call 1-800-978-4917 any time, day or night. This interactive voice response system lets you search by street or zip code. You can even have results texted to your cell phone.

One more thing. If the Allpoint ATM you're using displays a surcharge screen during your transaction, don't worry. Just enter "Yes" to accept the surcharge. You won't be charged. Promise.

Need to find the nearest surcharge-free ATM on your mobile phone? There's an app for that!

Use free Allpoint mobile applications for Allpoint ATM locator solutions on your Blackberry, iPhone or Droid. Click the link below:

Once you're on the Allpoint website, simply enter your phone number, select your device type and carrier and your Allpoint application will be sent to you in a text message. Follow the prompts to enjoy more than 40,000 surcharge-free ATMs nationwide... all from the palm of your hand.

Click here to view our Electronic Funds Transfer (EFT) disclosure.

Direct Deposit

With Direct Deposit Your Money Arrives Before You Do!

It's Safe - Direct Deposit is safer than a paycheck because your pay is automatically deposited into your Connex account. You will still get a paystub documenting your gross and net pay, along with your withholding and other deductions.
It's Faster - You can be sure your pay is deposited into your account sooner than having to physically deposit your check.
It's Convenient - Direct Deposit ensures your pay will be in your account, immediately available for your needs.

If your employer offers Direct Deposit, your Human Resources department can provide you with a simple form to complete. Once enrolled, it will take just a few weeks for your first paycheck to process through Direct Deposit.

Better yet... can print out a Direct Deposit form to bring to your employer.

Please note the Connex Credit Union Transit and Routing Number (ABA): 211178200

Go Direct

Connex Credit Union is proud to partner with Go Direct, a campaign sponsored by the U.S. Department of the Treasury and the Federal Reserve banks to inform people who receive federal benefits about the advantages of direct deposit and help them sign up for it.

With direct deposit you have:

The safest method of receiving your payment
An easier, more convenient way to access your money
Control over your money and your time

Switching your direct deposit is a small way that people who get Social Security and Supplemental Security Income (SSI) checks can improve their lives. Signing up is quick and easy - call (800) 333-1795 or sign up online at www.GoDirect.org

Electronic Tax Refunds

If you opt to receive your tax refund electronically, we'd like to remind you to include the proper suffix with your credit union account number when completing your tax return:
Example: Your credit union account number is 123456

To have your refund deposited to your savings account, enter 12345600
To have your refund deposited to your checking account, enter 12345620

This will help to expedite credit of your tax refund.

VISA Debit Card

The VISA Debit Card, FREE from Connex, can save you time and enhance convenience! Your VISA Debit Card is accepted at millions of locations worldwide!

It's Two Cards in One!

Use it like a check for purchases (automatically deducted from your checking account) or an ATM Card to withdraw cash from your savings or checking.

Each month you get a statement of the checks you've written, your ATM transactions, and your VISA Debit Card transactions.

Learn More:

Purchases will take 2 to 3 days to deduct from your checking account -funds are held immediately for the amount of the purchase and are therefore not available to you.
Your VISA Debit Card can only be used up to the limit of the available funds in your checking account. However, as a safeguard against fraud or stolen card usage, daily spending limits are set on the VISA Debit Card.
If a VISA Debit Card transaction exceeds the balance in your Checking Account, your overdraft sources are available. An Overdraft Plus line of credit can protect against insufficient funds in your checking account. Click Here to apply for an Overdraft Plus Line of Credit.

Please call 1-800 CR-UNION to request a VISA Debit Card or stop by one of our branch locations today! *Click Here to view our Electronic Funds Transfer (EFT) Disclosure.

Using your VISA Debit Card while traveling out of the country? Use VISA's currency converter to view the exchange rates you may receive.