Member Products & Services
Credit Cards
Choosing the right credit card for you is easy when you look at the choices you have at Connex Credit Union. Accepted worldwide at millions of locations, these cards are designed to offer you maximum convenience and buying power and a rewards program that lets you choose the reward that's right for you.
All Connex Credit Union credit cards feature:
-
Competitive annual percentage rate
-
Member services 24 hours a day, online or by phone
-
Zero liability for unauthorized use
-
Cash advances available at any Connex Credit Union branch or more than 600,000 Cirrus ATMs worldwide
Once you have decided which card is right for you, click on the secure online credit card application. You can also apply in person at any Connex branch office.
Connex Credit Union Rewards American Express® Card
This credit card offers you a simply rewarding points program and special Cardmember offers throughout the year. Apply for the American Express Rewards card by filling an online application.
Features include:
- Flexibility to pay balance in full or over time
- Earn 1.25 points for every $1 in net retail purchases
- You choose the rewards that are right for you. Redeem points for travel on any major U.S. airline with NO blackout dates, hotel stays, merchandise, gift certificates or up to 1% cash back!
- Special offers for travel, dining, and shopping with American Express SelectsSM
- Optional dining feature offers savings up to 20% of at over 21,000 restaurants and hotels
- FIACardServices.com (will re-direct to https://www.ibsnetaccess.com)
† For information about rates, fees, other costs, and benefits associated with the use of the card, or to apply, click here and refer to the disclosures that accompany the online credit card application, or contact FIA Card Services, N.A. by calling 24 hours a day, 7 days a week to 1-800-545-7899. TTY users, please call 1-800-833-6262. This credit card program is issued and administered by FIA Card Services, N.A.
Platinum Plus® VISA® WorldPointsTM Credit Card
Explore a world of immense value, convenience, and choice with the rewards program that lets you choose the rewards that are right for you - including cash, travel, and great merchandise, and gift certificates. Apply for the VISA WorldPoints credit card by filling out an online application
Features include:
-
Earn 1 point for every $1 in net retail purchases
-
Redeem points for cash back, travel, merchandise, gift certificates or personal services
-
Exclusive access to the MyConciergeSMservice, a unique personal assistance service
-
Absolute fraud protection
-
Online access and 24-hour customer service
-
FIACardServices.com (will re-direct to https://www.ibsnetaccess.com/)
†For information about the rates, fees, other costs, and benefits associated with the use of the card or to apply, click here and refer to the disclosures that accompany the online credit card application, or conact FIA Card Services, N.A. by calling 24 hours a day, 7 days a week to 1-800-545-7899. TTY users please call 1-800-833-6262. This credit card program is issued and administered by FIA Card Services, N.A.
FIA Card Services Online
Enjoy convenient member services without ever picking up a phone! The FIA Card Services Online Center (https://www.fiacardservices.com - will re-direct to https://www.ibsnetaccess.com/) lets you perform the following functions:
- View up-to-the-minute account activity
- Make credit card payments
- Access multiple cardaccounts under one login
- Request copies of cash advance checks
- Make address and phone number changes
- Request duplicate statements
- Request credit line increases
- Request additional or replacement cards
- Request copies of payment checks
- Request personal identification number (PIN)
- Add authorized user(s) to your account
- Request additional cash advance checks
Report a Lost or Stolen Connex Credit Union Rewards American Express® Card
Call (877) 388-6560, 24 hours a day, to report a lost of stolen card.
Report a Lost or Stolen Platinum Plus VISA® WorldPointsTM Credit Card
Call (800) 362-6299, 24 hours a day to report a lost or stolen card.
Important Phone Numbers and Addresses
Member Satisfaction (24 hour service) (888) 685-3489 - American Express
Member Satisfaction (24 hour service) (800) 362-6299 - VISA
Member Satisfaction (Hearing Impaired) (800) 346-3178 - American Express / VISA
Member Satisfaction (Spanish Speaking) (800) 778-6262 - American express / VISA
Cirrus ATM Locator (800) 4-CIRRUS - VISA
Payment Address - American Express / VISA
FIA Card Services
P.O.Box 15019
Wilmington, DE 19850-5019Billing Inquiries / Disputes - American Express / VISA
FIA Card Services
P.O. Box 15026
Wilmington, DE 19850-5026
This credit card program is issued and administered by FIA Card Services, N.A. American Express is a federally registerd service mark of the American Express, and is used by the issuer pursuant to a license. VISA is a registered trademark of Visa International Service Association and is used by the issuer pursuant to license form (Visa) U.S.A. Inc.












