Security Center
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Security Center
Connex Credit Union is committed to the highest level of account and financial security for all our members. This special section of our website has great information that will help keep your Connex account secure as well as your overall financial situtation. We encourage you to use the information here as a guide, and as always, contact us if you have any questions.
How We Protect You
Keeping your online financial and personal information secure and confidential remains one of our top priorities. We ensure your privacy and security by offering technology and services designed by the brightest minds in the online banking industry.
Encryption: The privacy of communications between you (your browser) and our servers is ensured via encryption. Encryption scrambles messages exchanged between your browser and our online banking server.
Password Complexity: It is important to verify that only authorized persons log into Online Banking. This is achieved by verifying your password. When you submit your password, it is compared with the password we have stored in our secure data center. We allow you to enter your password incorrectly a limited number of times; too many incorrect passwords will result in the locking of your online banking account until you call us to reinitialize the account. We monitor and record "bad-login" attempts to detect any suspicious activity (i.e. someone trying to guess your password). You play a crucial role in preventing others from logging on to your account. Never use easy-to-guess passwords. Examples:
- Birth dates
- First names
- Pet names
- Addresses
- Phone numbers
- Social Security numbers
Never reveal your password to another person. You should periodically change your password in the User Option section of Online Banking.
Secure Architecture: The computers storing your actual account information are not linked directly to the Internet.
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Transactions initiated through the Internet are received by Online
Banking Web servers. -
These servers route your transaction through firewall servers.
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Firewall servers act as a traffic cop between segments of our Online
Banking network used to store information, and the public Internet. -
This configuration isolates the publicly accessible Web servers from
data stored on our online banking servers and ensures only authorized
requests are processed. -
Various access control mechanisms, including intrusion detection and
anti-virus, monitor for and protect our systems from potential malicious
activity. Additionally, our Online Banking servers are fault-tolerant, and
provide for uninterruptible access, even in the event of various types of
failures.
Online Banking Features That Promote Security: We provide a number of additional security features in online banking to help protect you:
- Timeout: This prevents curious persons from continuing your online
banking session if you left your PC unattended without logging out.
You may set the timeout period in online banking's User Options
screen. We recommend that you always sign off (log out) when done
banking online. - Enhanced Login Security : We use a Multi Factor authentication process
in order to identify you as the true "owner" of your accounts.
Learn More about adding Enhanced Login Security to your Internet Banking Account - eStatements: eStatements are facsimiles of traditional
financial statements packaged and delivered to you securely within
Online Banking. By eliminating your paper statement, you help stop
thieves from stealing your information out of your mailbox. - Check Images: View an exact facsimile of your check transactions
online to help prevent fraud.
NCUA Share Insurance Coverage
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NCUA Share Insurance Coverage |
The Helping Families Save Their Homes Act of 2009, signed into law on May 20, 2009, continues this increased level of insurance coverage on all accounts of up to $250,000 through December 31, 2013. Members are advised to review their accounts periodically and whenever they open new accounts or modify existing accounts to ensure that all of their funds continue to be insured. Also, there are ways to increase your insurance coverage.
To learn more, stop by any Connex branch or call us at 1-800-CR-UNION.
