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Security Center

You are your own best defense against online fraud. If you suspect your Connex Credit Union account contains fraudulent activity, contact Connex Credit Union's Member Service Team at 800.278.6466 for further assistance. Specialists are available 8:00 a.m. to 4:00 p.m., Monday-Friday, and Saturday

If you suspect that you received a suspicious email from Connex Credit Union please forward it to us immediately.

Whether it's contacting a federal agency such as the Federal Trade Commission, the OCC or a credit reporting agency, there are plenty of resources at your disposal. The following agencies and organizations will help protect you in the instance of stolen identity and fraudulent activity.

The Office of Comptroller of the Currency (OCC)
OCC Consumer Advisory – "Avoiding 'Card Skimming' at ATMs and Other Money Machines"
OCC If You Become a Victim of Identity Theft
OCC Fraud Resources

The Federal Trade Commission

Report and Recover from Identity Theft
Checklist for Victims of Identity Theft

Other Resources:

FTC Identity Theft Hotline
(800) 877-IDTHEFT
(800) 877-438-4338

FTC Identity Theft Clearinghouse
600 Pennsylvania Avenue, NW
Washington, DC; 20580

The National Fraud Information Center

Contact the Credit Reporting Agencies

If you become a victim of identity theft it is critical to minimize the damage to your personal and financial information by contacting the credit reporting agencies to place a fraud alert on your credit report. You should also request a free credit report.

PO Box 740241
Atlanta, GA 30374
To report Fraud: (800) 525-6285
To order a credit report (800) 685-1111

PO Box 2002
Allen, TX 75013
To report Fraud: (888) 397-3742
To order a Credit Report: (888) 397-3742

PO Box 2000
Chester, PA 19022
To report fraud: (800) 680-7289
To order a credit report: (800) 888-4213


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Routing Number: 211178200

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