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Member Info

Contact Us

If you have a question about Connex Credit Union products and services or about your account, you may reach us either by phone, mail, or by contacting us via our secure online email form. For general queries over the phone, our Member Service Center is available to you Monday through Friday 8am to 4pm, and Saturday from 8:30am to noon.

By Phone

Member Service Center (Main Number) 203.603.5700 (Local) 1.800.278.6466 (Toll-Free)

Financial Needs Specialists are available Monday-Friday, 8am to 4pm, Saturday, 8:30am to 12pm by calling us locally at 203.603.5700 or toll-free at 1.800.CR.UNION (1.800.278.6466). For 24/7 automated service, please use Call24, Online Banking or Mobile Banking.

Call24 (24/7 Automated Telephone Banking) 203.603.5700 (Local)

1.800.278.6466 (Toll-Free) *Press option 1

Report Lost/Stolen Check Card (After Hours) 1.866.209.4488

Report Lost/Stolen Credit Card (After Hours) 1.800.558.3424

Connex Visa® Credit Card (24/7 Service) 1.866.234.4691

Branford Branch Manager - Gezim Stroka 203.603.5818

Guilford Branch Manager - Hannah Dewey 203.603.5783

Hamden Branch Manager - Frank Pomarico 203.603.5812

New Haven Branch Manager - Tameeka Lockwood 203.603.5775

North Haven Branch Manager - Melissa O'Connor 203.603.5792

Orange Branch Manager - Michelle Panzo 203.603.5846

Meriden Branch Manager - Michael Nowicky 203.603.5844

Monroe Assistant Branch Manager - Sherry Costa 203.603.5841

Business Services - Frank Pomarico 203.603.5812

Mortgage Services - Tamara Martin 203.603.5720

Connex Investment & Retirement Services (CIRS) – William DeBille 203.603.5735

Select Employee Group (SEG) Contact - Anita Annunziato 203.603.5722

Members Identity Protect (Report an Incident) 1.866.722.1818

Members Identity Protect (Billing Questions) 1.855.210.0620

In Person - Visit a Branch Location

By Mail

All general inquiries should be mailed to:

Connex Credit Union
P.O. Box 477
North Haven, Connecticut 06473


© 2019 Connex Credit Union.

Routing Number: 211178200

Equal Housing Lender NCUA

Your savings federally insured to at least $250,000 and backed in full faith and credit of the United States Government, National Credit Union Administration, a U.S. Government Agency.