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Resources

Government Shutdown Assistance

During this time, Connex is here to support all members1 affected by the government shutdown. Our special offers will remain available for 30 days following the end of the shutdown.

Skip-a-Payment*

Members with a Connex Auto or Personal Loan may apply to skip one monthly payment.

  • Eligible for personal and auto loans
  • Request must be received a minimum of two business days prior to your due date
  • $25 processing fee will be waived
  • To qualify, your loan must be current at the time of the application

Download the Skip-A-Payment Application 

Government Shutdown Assistance Loan

For members facing temporary income loss, our Assistance Loan provides affordable, short-term support to help cover essential expenses until your next paycheck. To qualify, you must supply a copy of the furlough letter you received from a U.S. Government Agency.

  • Fixed 2.99% APR** for the life of the loan
  • Borrow between $1,000 – $3,500
  • 12 - 24 month repayment options
  • First payment deferred 60 days from funding of the loan

Apply for Relief Loan

When applying online, you must select EMPLOYMENT STATUS as Government/DOD and select Pay Grade.

Talk with Us

If you are experiencing difficulties with your Mortgage or Home Equity loans, please give us a call at 203-603-5700. Our team is ready to help you explore your options. 

1 You must be a Connex member as of October 1, 2025.

*Mortgage and Home Equity loans are excluded. If you are experiencing difficulties with your Mortgage or Home Equity loans, please call us at 203-603-5700.

**APR = Annual Percentage Rate. A 2.99% APR is representative of a 12 or 24-month Personal Loan. The monthly payment would be $84.69 for each $1,000 borrowed for a 12-month loan and $42.98 for every $1,000 borrowed on a 24-month loan. Other rates and terms available upon approved credit. Programs, rules, terms, and conditions are subject to change at any time and may be withdrawn without notice. The rate you pay will be determined by the term of the loan, your credit history, and other factors. All loans are subject to credit approval, underwriting guidelines, and membership eligibility. Other terms and conditions may apply. Minimum loan amount is $1,000, and maximum loan amount is $3,500. Refinancing existing Connex loans is not eligible.

How to reach us

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Routing Number: 211178200

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